Lufthansa Airlines is a popular German airline that offers a wide range of domestic and international flights to various destinations worldwide. While the airline offers excellent customer service, there may be instances when you might need to speak to a live person at Lufthansa Airlines. This could be to make changes to your flight booking, inquire about baggage allowances, or seek assistance in case of any issues with your flight.

In this article, we will discuss the different ways to speak to a live person at Lufthansa Airlines. We will also answer some frequently asked questions about Lufthansa customer service to help you get your queries resolved.

How do I Speak to a Live Person at Lufthansa Airlines?

Call Lufthansa Airlines Customer Service:

The most common and easiest way to speak to a live person at Lufthansa Airlines is to call their customer service number. Here are the steps you need to follow:

• Go to the Lufthansa Airlines website and scroll down to the bottom of the page.
• Click on the "Contact us" link, which will take you to the customer service page.
• On the customer service page, you will find the phone numbers for Lufthansa customer service. Choose the number according to your location and call the number.
• Follow the IVR instructions and select the appropriate option to connect with a live person at Lufthansa customer service.

Chat with Lufthansa Airlines Customer Service:

If you do not want to call Customer Service at Lufthansa Airlines, you can also connect with them through the Lufthansa Airlines chat service. Here are the steps you need to follow:

• Go to the Lufthansa Airlines website and scroll down to the bottom of the page.
• Click on the "Contact us" link, which will take you to the customer service page.
• On the customer service page, you will find the "Chat" option. Click on it to start a chat with a live person from Lufthansa customer service.
• Provide your details and explain your issue to the customer service representative.

Email Lufthansa Airlines Customer Service:

If you prefer to communicate through email, you can also email Lufthansa customer service. Here are the steps you need to follow:

• Go to the Lufthansa Airlines website and scroll down to the bottom of the page.
• Click on the "Contact us" link, which will take you to the customer service page.
• On the customer service page, you will find the "Email" option. Click on it to send an email to Lufthansa customer service.
• Provide your details and explain your issue in the email.

Connect with Lufthansa Airlines on Social Media:

If you are active on social media, you can also connect with Lufthansa customer service through their social media accounts. Here are the steps you need to follow:

• Visit Lufthansa Airlines' social media accounts such as Twitter, Facebook, or Instagram.
• Send a direct message to their official account with your query.
• Lufthansa customer service representatives are usually active on social media and will respond to your query promptly.

Visit Lufthansa Airlines Customer Service Desk at the Airport:

If you are at the airport and need assistance, you can visit the Lufthansa customer service desk. Here are the steps you need to follow:

• Look for the Lufthansa Airlines customer service desk at the airport.
• Approach the desk and explain your issue to the customer service representative.
• They will assist you in resolving your issue.

Conclusion:

Lufthansa Airlines offers excellent customer service, and you can easily speak to a live person by following the above steps. Whether you need to make changes to your booking, inquire about baggage allowances, or seek assistance with any issues, Lufthansa customer service is available to help you. By using the different methods mentioned in this article, you can easily connect with Lufthansa customer service and get your queries resolved.

FAQs:

Q. What is the best time to call Lufthansa customer service?

A. The best time to call Lufthansa customer service is during their business hours, which are from Monday to Sunday, 7:00 am to 10:00 pm (CET).

Q. Can I change my flight booking through Lufthansa customer service?

A. Yes, you can change your flight booking through Lufthansa customer service. However, there may be additional charges and fees for making changes to your booking.

Q. Can I get a refund if I cancel my Lufthansa flight?

A. Yes, you can get a refund if you cancel your Lufthansa flight, depending on the fare type and the cancellation policy.

Q. What should I do if I miss my Lufthansa flight?

A. If you miss your Lufthansa flight, you should contact customer service immediately to check if there are any available flights to your destination. They will assist you in rebooking your flight.

Q. How can I track my Lufthansa flight status?

A. You can track your Lufthansa flight status by visiting their website and entering your flight details or by downloading their mobile app.

Q. What should I do if my Lufthansa flight is delayed or canceled?

A. If your Lufthansa flight is delayed or canceled, you should contact customer service immediately to inquire about your options. Depending on the situation, you may be eligible for a refund, rebooking, or other options.

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